How We Regard Our Clients
- We only
sell solutions and services to our clients that we can deliver.
- We
"own" the issues with our clients and will coordinate with other
vendors if necessary to deliver a service or to resolve a client
challenge.
- We
charge a fair rate to our clients and we will expect to be paid in a
timely manner.
- Keeping
servicing our existing clients is as important as gaining new clients.
Communities
- We are
involved in the communities where our clients and colleagues live and
work.
- We
recognize regional differences between communities and we create
products, promotions and programs that incorporate these differences.
- We
encourage and assist our colleagues to support their communities
through their time and effort.
Vendors
and Partners
- We do
not over-extend our commitments to our vendors.
- We are
demanding in terms and performance of our vendors and in return, we
expect to pay a fair price in a timely manner.
- We work
with our vendors and partners to design new applications to meet the
needs of our clients. We expect our vendors to support our efforts to
do this.
Internal
- We have
continuous open and honest communications between all colleagues
regardless of title, level or responsibility.
- As we
are all owners, we each look for opportunities to improve the value of
the Company by increasing revenue or reducing, avoiding or eliminating
cost.
- Our
individual contributions are measured by results produced not by hours
worked.
- We are
a family-friendly company that provides a flexible work environment and
recognizes the contribution of our families to our professional
success.
- We
operate as a team of people working towards common goals. We each
contribute our knowledge, make decisions and take actions as needed to
achieve these goals.
- We make
decisions based on the best available information. We recognize and
accept that all decisions do not have a positive result and that
mistakes are learning opportunities for the individual and the
organization.
|
|
|
